At
Metro, we understand that above all, our business is service. Claims often represent a traumatic time in the life of our customers. We're here to see that you receive a fair and swift claim settlement to restore your property and your peace of mind.
If you should have any questions regarding a claim, please contact
Yiana Stavrakis, at extension 119
Below are some general tips that may be helpful in the event of a claim: |
Property claims:
Protect yourself first! After that, take the necessary measures to protect the insured property from further damage. Reasonable expenses incurred to protect and preserve the property after a covered loss are reimbursable (above your deductible). Emergency repairs should also be made to protect remaining property or prevent injury to people.
Liability claims:
Observe details at the scene of the accident and note what may have caused the accident (did hazardous conditions exist or did the injured party cause the accident)
At the minimum, get the following details: -
Date, time, location of the accident.
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Name, address and phone number of injured party.
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Names of employees and supervisors on duty at the time of the accident
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Names, addresses and phone numbers of any witnesses.
If you are sued and receive a "summons", make note of the date and time and how you received it and contact us immediately.
ACORD Claim Forms:
If you need claim forms, just click on the type of form you need. You will need the Adobe Acrobat Reader in order to view and print them. Click on the link at the bottom of the page to get the free Acrobat Reader.
Property Loss Notice
General Liability Notice of Occurrence/Claim
To access the documents below, you will need a copy of Adobe Acrobat Reader (Version 4.0 or greater) installed on your computer. You can either download the Reader here by clicking on the Acrobat Reader symbol below or go to
www.adobe.com for a copy.
Contact Adobe Systems Incorporated technical support at (800) 833-6687 if you have any difficulty in installing this product.
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